Orders are normally delivered between 8am and 6pm Monday to Friday. Delivery is free when 12 x 75cl (or equivalent) or more bottles are delivered to a single UK mainland address, or have a value of £150 or more* all other orders are charged £9.95 per UK mainland delivery address. 5% discount is available on selected cases. This does not include wines that are featured in promotions or sales.

Wines can either be signed for when delivered or left safe if a specific instruction is given. Please note that we cannot accept responsibility for any subsequent loss or damage which occurs once the consignment has been left. In the event of redelivery being required we retain the right to charge an additional fee of £9.95 inc VAT.

Next day deliveries and Saturday deliveries can be arranged for an additional charge based on weight please contact 020 7716 3316 for a quote. Wine usually arrives within two working days when orders are placed before 12pm. Delivery times may vary during the Christmas period. Please be aware that multi case orders may become separated. Please contact us if you do not receive the balance of your order within three working days.

*Please note that deliveries to Northern Ireland, The Isle of man, The Isle of Wight, The Scilly Isles and some areas of Scotland may take longer and are subject to a surcharge. Please contact 020 7716 3316 for details.

Returns and breakages
Any damaged bottles must be reported within 48 hours of delivery. A full refund will be given on receipt of the damaged bottles. Orders may be cancelled up to seven working days from receipt of delivery provided that all wines are unopened and in their original condition. To cancel an order customers should contact 020 7716 3316 fax details on 020 8858 1114, or e mail wineshop@davy.co.uk. It is your responsibility to keep the wines safe and in their original condition until collection is made.

How to order from the Wineshop
Wines, spirits, tickets to tastings, and other wine related goods may be ordered via the following means:

• Telephone 020 7716 3316

• In writing to:
  Millers Wine Club
  161-165 Greenwich High Road
  London
  SE10 8JA

Payment Procedure
Payment can be made using Maestro, Visa, Mastercard, American Express, Diners or cheques made payable to Davy’s Wine Merchants.

Availability and substitutions
We do our utmost to make sure that every wine listed is available to you. However, by their very nature, wines have a limited availability, so from time to time, we may run out of a particular wine or vintage. For this reason ABV’s and vintages may change without prior notice. When this happens, we will try to contact you to offer suitable alternatives.

Sale or Return
Sale or return is available. All goods returned must be in a reasonable condition and only unopened cases will be accepted. A minimum collection charge of £10 will be applied to all sale or return orders.

Glass Loan
Wine glasses can be hired by the dozen when wine is purchased from our Wineshop. Glasses must be collected from the Wineshop and returned on a mutually convenient date. A deposit per glass will be charged and fully refunded on the return of all unbroken, clean glasses. Delivery available in the London area, quote available on request.

Privacy Policy
We collect information about our customers to provide the best level of service possible, inform about forthcoming promotions, special offers and events. Davy’s do not pass details to any third party.

If you no longer wish to receive information please e mail info@davy.co.uk or call 020 7716 3316.

Age Restrictions
It is illegal to sell or deliver alcohol or tobacco products to anyone who is, or appears to be under the age of 18. By placing an order you confirm that you are at least 18 years of age and we reserve the right not to deliver if we are unsure of this.